Privacy Policy

At UK Granite & Quartz, we are committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights under UK GDPR.

By using our website, you agree to the practices described here.

1. Who We Are

UK Granite & Quartz, Russell Street, Heywood, Manchester, OL10 1NX
Email: info@ukgraniteandquartz.co.uk

We are the data controller for this website.

2. The Information We Collect

We may collect the following types of personal data:

Information you provide directly

When you complete a form on our website (e.g., request a quote or ask a question), we collect:

• Name
• Email address
• Phone number
• Project details or message contents

Automatically collected data

Through Google Analytics and similar tools:

• IP address (anonymised)
• Browser and device type
• Pages visited and time on site
• Referral source
• General location (region/city)

Cookies data

See our separate Cookies Policy.

3. How We Use Your Data

We process your data to:

• Respond to your enquiries
• Provide quotes or discuss your project
• Improve our website and user experience
• Ensure website security and performance

We do not sell your data.

4. Legal Basis for Processing

Under UK GDPR, we rely on:

• Legitimate interests – responding to enquiries and running our business
• Consent – for analytics cookies
• Pre-contractual steps – when discussing or preparing a quote

5. How Long We Keep Your Data

We retain enquiry information for a reasonable period in order to respond, follow up, or manage your project.
Analytics data may be stored for up to 26 months.

We keep data only for as long as necessary.

6. Sharing Your Data

We may share your data with:

• Website hosting providers
• Email service providers
• Google Analytics (anonymised usage data only)

These providers are GDPR-compliant.

We never sell or trade your information with third parties.

7. Your Rights (UK GDPR)

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to certain processing
• Withdraw consent (e.g., analytics cookies)
• Complain to the ICO if you’re unhappy

To exercise any rights, email info@ukgraniteandquartz.co.uk

8. Security Measures

We take reasonable steps to protect your data, including:

• Secure hosting
• SSL encryption
• Restricted access to stored information

However, no online system is 100% secure.

9. Links to Other Websites

If our site links to external sites, we are not responsible for their content or privacy practices.

10. Updates to This Privacy Policy

We may update this policy occasionally.

Any changes will be posted on this page.